Takehelp™ App, including the services we offer through it is owned and operated by URGE Helptech Private Limited. This Privacy Policy is meant to help you understand what data we collect, why we collect it and what we do with it.
If you have any queries or concerns regarding this Policy, please contact us at support@takehelp.world.
We need to collect and process some information for you to create an account on Takehelp™ and use our services. Your information is collected to provide better services to all our users. We use your information to communicate with you about your use of Takehelp™ App, to inform you about updates to your account, establish your connect with selected Help Buddies and generally maintain your accounts with us. We also use this information to prevent or detect fraud or abuses to our App or to the services made available through it.
Here are the types of information we gather:
The information we learn from our users at the time of creating an account and joining the Takehelp™ App community, which includes Your Name, Mobile Number, Bank Account details, UPI details, email address, postal address, adhaar card image, adhaar number, selfie picture.
We also collect the information shared by you, which includes your username, information that you submit to Takehelp™ in the form of campaign posts, contributions to discussions, or messages to other users, we recommend you do not use such third party facilities to connect to our website, instead create a Takehelp™ account in the standard way. We reserve the right to reject usernames that are offensive, defamatory or which we otherwise think are unsuitable.
When you use our services or view any content provided by Takehelp™, we automatically collect and store certain information in our server logs. This may include:
This information will not be publicly displayed or revealed to other users. This may include:
When you use our services or view the content provided by this App, your IP address is automatically logged with us. We keep a record of each user's activity by reference to the IP address of the internet connections you use to access Takehelp™ App. These logs enable us to locate users who breach the Terms of use of this App. It helps us take adverse action against such users by refusing or blocking access to our App. If you are concerned that we have blocked an IP address that you use to access our website in error, please contact us at support@takehelp.world.
We use the information we collect to manage your accounts, track your activity on our Takehelp™ App and communicate with you.
Your personal information is not publicly displayed on your profile page of our App. Your email address is used to send you e-alerts when there is activity on a project that you have created or are supporting, to send you news-letters from time to time regarding the activity and content on our App, and to otherwise communicate with you.
We also keep a record of all your email and in-app communications to solve any issues you might be facing.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through the app/website to enable our systems to recognize your browser. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our app or website. By using our app or website, you are agreeing to the use of cookies.
Information about our customers is an important part of our business and we are not in the business of selling or renting it to others. We take securing your data and preserving your privacy very seriously.
We share customer information with other service centers that we own or operate and other third party sites that are affiliated to Takehelp™ App in order to better integrate their services with ours. They are subject to this privacy policy and any other confidentiality and security measures as may be appropriate.
As per your customer communication preferences, your personal information will be communicated to our partner sites for them to send you communications regarding their goods and services.
If Takehelp™ App is involved in any merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information, being subject to this privacy policy.
We will release personal information to other companies, organization, government or regulatory authorities when we believe that such release is appropriate to comply with the applicable law, to enforce applicable conditions of use and other agreements, to prevent or otherwise address fraud, security or technical issues, to protect the rights and property of Takehelp™ App, our users and others.
We may share non-personally identifiable information publicly and with third parties - like investors, advertisers or content distributors. We may also disclose the information for the purpose of maintaining and understanding user analytics and behavior on this site. For example, we may share information publicly to show trends about the general use of our services.
Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.
Takehelp™ App gives you access to information about your account and your interactions with Takehelp™ App. If you find the information to be wrong about you or if you wish to update/edit your personal information, we provide for you to do so by enabling you to adjust or update the information on your profile page.
If you wish to get access to your personal information or clarify queries that you may have about your right of access, please get in touch with us at support@takehelp.world.You may be required to pay a nominal fee at the time of making a request to access.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software as required by the relevant laws. This technology encrypts information you provide as it travels through the internet and protects each transaction made on the website, so that your password or information cannot be viewed by anyone else using the internet.
While uploading money to your donation account, you are routed to a safe and secure transaction process provided by our certified payment gateway partner. Further you will be taken through a "verified" password protect process to prevent any misuse to your payment details. Your payment details are not shared with anyone including Takehelp™.
Our App/website may contain links to third party websites that are not subject to this privacy policy. Please read the terms of use for further information on these links.
We may make changes to this Privacy Policy at any time, at our discretion. We may notify you by posting it on this page. Any changes will take effect after seven days from the date of the modification of this page. Your continued use of our website after the change implies that you have consented to be bound by the modified terms.